GCC Printers 16 Manual de usuario descargar pdf (Pagina 86)

GCC Elite Color 16 Series User’s Guide

3-3

Troubleshooting

Print Quality Problems

Description

Cause Action

Faded printouts The media is outside the recommended

speciﬁcation range.

Replace the media with a recommend size and

type, and conﬁrm that your printer driver settings

are correct.

See “Paper Handling” on page 2-6.

The paper is damp. Replace the paper.

See “Paper Handling” on page 2-6

The drum cartridge is old or damaged. Replace the drum cartridge.

See “Drum Cartridge” on page 5-8.

The high-voltage supply is defective. Contact your GCC dealer or a GCC Customer

Service Center for assistance.

Stray black dots or white areas

(drop outs)

The paper is outside the recommended

speciﬁcation range.

Replace the paper with a recommend size and

type, and conﬁrm that your printer driver settings

are correct.

See “Paper Handling” on page 2-6.

The drum cartridge is old or damaged. Replace the drum cartridge.

See “Drum Cartridge” on page 5-8.

Vertical black streaks The drum cartridge, transfer roller, or

fuser unit is old or damaged.

Check the condition of the drum cartridge,

transfer roller and fuser unit, and replace as

necessary.

See “Drum Cartridge” on page 5-8, or

See “Transfer Roller Cartridge” on page 5-13., or

See “Fuser Unit” on page 5-16.

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GCC Printers 16 Manual de usuario Pagina 86